Growth and Professionalization...

In 2006, the worldwide market of the BPO was evaluated at 11 billion €, with a growth prospect of 50 % within a span of 5 years.

The rise in power of internet technologies within the companies generated profound modifications regarding the manner of understanding the processes related to finance and accounts 
=> the accounting process dematerialized from beginning to end will relate to all the companies in the long term and should accelerate the process of outsourcing.

Originally reserved for large companies, outsourcing spreads gradually without the criteria of turnover and manpower being really discriminating.
=> Beyond manpower, it is the volumes of transactions, the nature of the tasks, the number of accountants and the organization of the processes which will exploit the needs.
Opinion of the leaders: reluctance is soon overcome...

Among 25.6% of companies which have made the choice of outsourcing their accountancy, 86% consider that it was "a good thing" and 10% propose it in their projects) => 1/3 of the companies are directly concerned.

According to a FIPO (French Institute of Public Opinion) study in 2007 for Grant Thornton Consulting on a representative sample of 700 managers of companies having 100 to 2000 employees:

90% are declared satisfied and 27% are even estimated very satisfied.
The services are judged in accordance with the level of expectations:

• for 84% as regards to quality of service
• for 82% as regards to costs
  

Another study (Proud foot and Gallup Institute) carried out on more than 300 managers in 9 European countries consolidates the results of the French study, the expected benefits of the outsourcing are achieved for more than 60% of the companies, 4% even consider to have gone beyond.    As for the failures, they account for only 3% of the cases and mainly relate to the telecom/high tech industry.

These studies also show that SME are more and more tempted to follow the example of the large enterprises, precursors in the matter, the more so as they can profit today from the experiential feedback of the latter.